Refund policy

Refund Policy

Last updated: June 2026

30-Day Satisfaction Guarantee

Not happy for any reason within 30 days? Email us for a full refund — no questions asked.

How to Request a Refund

Email support@purelongevitytoday.com with your order number. We respond within 1–2 business days. Refunds issued to your original payment method within 5–10 business days.

Damaged or Defective Items

Email us within 7 days of delivery with a photo. We'll send a replacement or full refund, including return shipping.

Wrong Item Received

Email us within 14 days. We'll ship the correct item and arrange return at our expense.

Non-Refundable

Orders outside 30-day window, digital downloads, and gift cards.

Processing Time

Credit/debit cards: 5–10 business days | PayPal: 3–5 days | Shop Pay: 5–7 days

Contact

support@purelongevitytoday.com